30 Aug 2023
It wasn’t so long ago that the thought of receiving financial–or any–advice from a machine would feel like something from a film, and likely heavily caveated with warnings about the robot uprising (we’re looking at you I, Robot/Terminator). Yet 2023 has seen us embrace advanced AI (Artificial Intelligence) technology like never before. It can be ...
07 Sep 2022
The Consumer Duty final guidance comes with big requirements for evidence. Firms will need to deploy advanced data-driven technology solutions to meet the regulator’s data-focused demands, ultimately adapting their approach and processes in order to comply. As well as regulatory compliance, applying the right technology has the additional benefit ...
10 Aug 2022
Global inflation rates have been consistently on the rise over the past year. The high inflation is driven by high energy prices, issues in supply chains and an increase in consumer demand. While focus has been largely on the effect this is having on the general population, there are also ramifications on businesses, particularly those within the ...
20 Jul 2022
Speech analytics has been commonly used for a number of years, evolving from a novelty add-on to a powerful solution for businesses to improve their processes. With the Financial Conduct Authority’s Consumer Duty of Care proposal, speech analytics has gone from being a nice-to-have to a necessity that firms must adopt to meet requirements or risk ...