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Artificial Intelligence and Financial Services
For decades, Companies House has provided frictionless company formation to support the British economy. A job it’s done admirably well; in 2021 the agency saw the highest number of incorporations on ...
“ChatGPT lowers the bar for people using AI,” Charles Morris, Chief Data Scientist for Financial Services at Microsoft, recently said during a Banking Transformed podcast. It's true; this AI chatbot ...
Customer experience encompasses all customer touchpoints with a company, including pre-purchase interactions, the purchasing process, and post-purchase support. With the help of AI, Fintech companies ...
In part-one of this blog I examined the new and powerful technology that is ChatGPT. In this second and final part, I explore what best practices are required to make its use as safe and secure as po...
Banks find themselves thrown “back to the future”. After more than a decade of record-low rates, suddenly higher central bank base rates mean interest rates are on the rise and bank customers are star...
Yes.. I am talking about the AI applications - our myriad AI applications and upcoming ones whispering to humans about what to do…. how to do it…but not about the whisperers
Financial advisors are increasingly turning to technology to help them provide the best advice for their clients in the most efficient manner possible. One of the most effective tools for this task is...
Evolving customer preferences and the emergence of digital disruptors are rapidly changing the banking landscape. As banks evolve from a banking as a product model to an ecosystem experience, changes ...
Iain Swaine, Global Advisory Director EMEA, BioCatch and Katie McKenzie, Engagement Manager EMEA, BioCatch The financial industry is preparing itself for a surge in Authorised Push Payment (APP) scam ...
Navigating complex, overlapping sanctions is placing renewed pressure on banks’ compliance operations and putting the trade finance industry to the test – again. Marc Smith, founder and CTO at Conpend...
It's 2021 all over again, at least for veteran cryptocurrency Bitcoin. After tanking in the wake of the FTX scandal last fall, Bitcoin– as well as some other crypto currencies – have rebounded nicely,...
Last November ChatGPT, a chatbot developed by the research lab OpenAI, reached the million-subscriber mark just a week after its launch. I could not resist the allure and signed up. When I asked the b...