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Artificial Intelligence and Financial Services
Over the past few years, the financial world has been increasingly adopting smart solutions to cope with the industry's changing landscape. Artificial intelligence (AI) and machine learning (ML) have ...
There's no doubt about the huge potential and possibilities of conversational banking and Artificial Intelligence (AI) in banking. Though it's rarely discussed, its proper integration determines wheth...
In my last blog, I shared some thoughts on how different forms of AI could not only help improve the customer experience, but also ensure that the bank remains in compliance with various industry reg...
As lockdowns were introduced around the world throughout 2020, the payments industry experienced a rapid increase in online transactions. The rate of e-commerce sales was already anticipated to grow b...
The evolution of sales models is a constant necessity for the distributors of financial products. Be it the selling of insurance, mutual funds, loans, or credit cards, the traditional selling tactics ...
When most of us think of AI, we imagine slick, intuitive designs, underpinned by quick, efficient systems all handed to you on a personalised plate. What many of us don’t necessarily think of is hard,...
The past year has thrown a myriad of challenges at the UK’s National Health Service, from PPE production to logistics and transport, down to staffing hospitals. The healthcare industry faces the secon...
Someone who knows all about this is Yinglain Xie, CEO of Datavisor, fraud detection company with solutions powered by AI technology. Having previously worked at Microsoft, Yinglain has over 10 years o...
The Three Laws of Robotics were introduced to the viewing public in 1940 by Issac Asimov in his short story; "Runaround". 1. A robot may not injure a human being or, through inaction allow...
In 2021, the focus of financial services will be inclined to enable digital customer journeys as well as to sustain and grow revenue streams. Actively governing data will make managing it more formali...
2020 has been a hard year for British businesses, from the UK’s smallest suppliers to its most powerful retailers, none have been infallible to the impact of Coronavirus. Arcadia’s collapse into admi
The drive to digitisation of the wealth industry is well and truly underway. Sticking to the status quo of the traditional practices is no longer an option, and many institutions have succeeded in eff...