The long read
Banking customer experience in 2024: Personalisation, accessibility and AI

Banking customer experience in 2024: Personalisation, accessibility and AI

Tracey Dunlap
21 h

Financial institutions have undergone a reckoning in the last decade, driven by rapid digital transf...

The death of cash: What does it mean for the future?

The death of cash: What does it mean for the future?

Yves Longchamp
05 Feb 2024

The use of physical cash in payments has gradually declined in recent years as consumers are increas...

How upcoming legislation will harness algorithms, AI, and big tech for public good

How upcoming legislation will harness algorithms, AI, and big tech for public good

Chris Holmes
02 Feb 2024

The fourth industrial revolution, as with the previous three, has ushered in an age of exciting new ...

Labour’s Financial Services Review: Everything fintechs need to know

Labour’s Financial Services Review: Everything fintechs need to know

Níamh Curran
01 Feb 2024

The UK’s Labour Party published its Financial Services Review this week and highlighted fintech as...

Here’s how to get hired at Flutterwave

Here’s how to get hired at Flutterwave

Sehrish Alikhan
01 Feb 2024

In the latest of our Breaking into Fintech series, which dives into the other end of the fintech hir...

Cross-border digital wallets are key to financial inclusion

Cross-border digital wallets are key to financial inclusion

Sehrish Alikhan
31 Jan 2024

Cross-border remittances are increasingly essential in a globalised world. With the influx in mobile...

Crypto disputes on the rise – a 2024 look at litigation, arbitration and regulation

Crypto disputes on the rise – a 2024 look at litigation, arbitration and regulation

Nell Perks
31 Jan 2024

The English courts and international arbitral institutions have observed a steady uptick in crypto d...

Why developers are the most susceptible to burnout

Why developers are the most susceptible to burnout

Madhvi Mavadiya
30 Jan 2024

83% of software developers feel burnout from work. Almost overnight, the world made the switch to di...

Diversity in tech: Why Gen Z is facing an employment crisis

Diversity in tech: Why Gen Z is facing an employment crisis

Sehrish Alikhan
29 Jan 2024

The technology and financial services industry have had ongoing issues with maintaining diversity wi...

Fintech Regulation Update: Preparing for a sustainable Lunar New Year

Fintech Regulation Update: Preparing for a sustainable Lunar New Year

Madhvi Mavadiya
29 Jan 2024

Here’s the second edition of a new Finextra long read series summarising the latest regulatory updat...

Which fintech founders are billionaires?

Which fintech founders are billionaires?

Dominique Dierks
26 Jan 2024

Last month, City Index released a list of top 10 youngest UK billionaires in 2023. Revolut founder ...

5 promising GenAI start-ups in the UK

5 promising GenAI start-ups in the UK

Amanda Kavanagh
26 Jan 2024

Every industry seems to be on an AI gold rush at the moment, as the ever-evolving technology continu...