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Shawn Conahan

Loyalty: No Longer a Cost Center with the Loyalty 2.0 Framework

Competition among Financial Institutions (FIs) for valuable customers has heated up of late. A slew of challenger banks and other fintechs have taken market share away from once-solid banks, while a s...

31 Oct 2023
Fintech innovation and startups
A Finextra Member

Financial wellness in the U.S. is plummeting. Here’s how banks and credit unions can step up to help

As consumer financial health in the U.S. deteriorates at a rapid pace, banks and credit unions have an opportunity to do so much more than simply holding customer money. More than ever, financial ins...

26 Oct 2023
Sergiy Fitsak

What the New Payment Services Directive PSD3 Means for Financial Institutions

How has PSD2 affected the market, and will PSD3 be the answer to major problems in the industry? The evolution of PSD2 should certainly be on the minds of those in the finance industry. In a recent su...

25 Oct 2023
Banking Strategy, Digital and Transformation
Prasoon Mukherjee

Large Language Models are not a solution for precise data extraction in banking.

In recent times, large language models (LLMs) have revolutionized the field of natural language processing, demonstrating impressive capabilities in understanding and generating human-like text. Howev...

25 Oct 2023
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