Research

Will banks use digital security as a post-pandemic differentiator?

17 Jan 2022  |  375 downloads

Banks large and small, old and new, have come a long way in a short amount of time. Prior to the pandemic there wasn't a bank or financial servic...

The Future of Digital Banking in Asia 2022

22 Dec 2021  |  1013 downloads

After the 2008 crisis, the financial services industry faced low interest rates, low credit growth, increased regulation, increased compliance require...

The Reinvention of Card Payments

17 Dec 2021  |  1203 downloads

Responding to Innovation: Where will the impact be? Payment innovation coupled with the pandemic's digitisation drive, is spurring card issuers t...

Future-Ready Payments Solutions: Remaining competitive with reusable technology

09 Dec 2021  |  788 downloads

Over fifty years ago, when the original payment pioneers built electronic funds transfer (EFT) platforms to enable card services, they had a single us...

Facing up to the Future: Biometric Automation in Banking

12 Nov 2021  |  459 downloads

The advantages of biometric authentication in banking over less secure passwords are now well understood. Biometric measures such as fingerprints and...

Addressing the Poverty Premium: A data-led approach

05 Nov 2021  |  295 downloads

Poverty premium is a term that means so much more than being charged more for certain products and lack of credit history; it can also equate to digit...

Open Banking powered by the Cloud, Democratising Finance at Scale

28 Oct 2021  |  545 downloads

As new business models emerge with recurring revenue in the innovative payments sector, traditional banks are looking to utilise open banking and open...

Prepare to Choose: 4 factors Banks must assess before committing to a SaaS Provider

22 Sep 2021  |  512 downloads

Most banks' digital transformation journeys are well underway, and the need to now deliver on their strategy milestones means that time is of the...

Managed Services: Helping Banks refocus on Innovation and Growth

03 Sep 2021  |  280 downloads

Key concerns such as security and compliance are often cited as barriers to banks adopting managed services. In fact, the managed model can deliver s...

Corporate Mobile Banking and the Road to Omnichannel

23 Aug 2021  |  340 downloads

Innovation is picking up pace in treasury management, but development is far from the fintech revolution that has replaced outdated technologies and s...

Stemming the tide of Social Engineering Scams with Behavioural Insights

06 Aug 2021  |  223 downloads

Fraud and cybercrime are always on the increase, evading the latest security conventions and morphing into a different approach, following the money....

From Surviving to Thriving: Digital Customer Engagement beyond Video Conferencing

29 Jul 2021  |  206 downloads

During the Covid-19 pandemic, and ensuing national lockdowns, one of the key challenges for financial services professionals involved in customer or c...