Research

Payments Transformation: Immediate, Intelligent and Inclusive

04 Nov 2020  |  1139 downloads

The Finextra Annual Payments Survey Report 2020 in association with Fiserv. The pandemic has changed how we think about payments and the way people&a...

Personalisation-as-a-Service: Harnessing Data in the Banking and Payments Industry

30 Oct 2020  |  524 downloads

A Finextra Research Impact Study in Association with FICO and Amazon Web Services (AWS). As customers increasingly experience more consistent, pers...

Can Strong Customer Authentication open the door to new end user experiences?

30 Oct 2020  |  565 downloads

Much has been discussed about the European payments industry's mandated shift to Strong Customer Authentication (SCA). The technical demands, cons...

The Future of Fintech 2020

03 Sep 2020  |  957 downloads

Disrupt, reset, re-launch. The fintech industry has evolved from competing and collaborating with banks and has now entered a new era of partnerships...

How to Prevent Payments Fraud amid Global Disruption

16 Jul 2020  |  635 downloads

Economists predict the disruption caused by the coronavirus pandemic will be felt well into 2021. Banks have been left vulnerable and have to contend...

Onboarding next steps for new and established Digital Banks

14 Jul 2020  |  838 downloads

Customers want the onboarding and account opening process to be as easy as possible. A certain amount of friction is to be expected when it comes to i...

Is Request to Pay the System for a World of New Norms?

13 Jul 2020  |  973 downloads

With faster payments going live in the UK in 2008, one could regard the decade-long recovery from the financial crisis as being a journey towards real...

Shifting to the New Normal in Card and Digital Payments

07 Jul 2020  |  890 downloads

It is an interesting time for the cards industry and for issuers there is a similar narrative to that of legacy banks and digital transformation. Ther...

Instant Payments: Why Covid-19 is Bringing the Roadmap Forward

11 Jun 2020  |  639 downloads

Business continuity has never been a more valuable asset for financial institutions. Fundamental changes to 'business as usual' as a result o...

A 3 Step Guide to Driving Customer-Centricity with Big Data

19 May 2020  |  406 downloads

As a result of increased competition and rapidly changing consumer expectations, banks are under increased pressure to develop the way they target and...

A Panorama of the Changing Banking Landscape in EMEA

30 Apr 2020  |  1185 downloads

Fintech players have proved that mass-market growth is achievable and are now providing other financial service entrants with a blueprint of how to sc...

Underpinning Innovation with Real-Time Payments

31 Mar 2020  |  902 downloads

Real-Time Payments growth is just the beginning. Real-time payments systems are proliferating around the world, with higher values and volumes togeth...