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Alex Kreger

Financial user experience: 7 tips to make it outcompeting in 2024

As we step into 2024, the financial industry faces an array of challenges that demand a reevaluation of the way users interact with financial services. Users now expect more than just seamless functio...

07 Dec 2023
Banking Strategy, Digital and Transformation
Henning Holter

A point of view on the point of lending

Emerging technologies in the financial sector have the ability to transform the customer experience. In the same way we have seen the payment of goods and services evolve from a separate activity to s...

07 Dec 2023
Banking and Lending Solutions
Sergiy Fitsak

Why Code Audits are Essential Before Mergers and Acquisitions

In the dynamic world of fintech - where mergers, acquisitions (M&As), and tech integrations are commonplace - the quality of software systems is pivotal for achieving long-term growth. When firms ...

06 Dec 2023
Banking Strategy, Digital and Transformation
Rob Straathof

How embedded finance can boost financial inclusion for the smallest businesses

According to figures from the World Trade Organization (WTO), SMEs make up over 90% of businesses globally as well as 60-70% of employment. That isn’t just the backbone of most economies, it’s nearly ...

06 Dec 2023
Embedded Finance
Kanika Hope

A turning tide for challenger banks?

The climate has changed for fintechs and challengers this year. They are entering unchartered territory in a rising interest rate and recessionary environment with tightening funding and incumbent fig...

04 Dec 2023
Banking Strategy, Digital and Transformation
Alex Kreger

Mobile banking guide: Key features to deliver best UX

Is it possible to remove friction and improve mobile banking usability in just a few days? Many believe it requires a significant amount of time and financial investment. But that's not true. You can ...

04 Dec 2023
Digital Banking
Ben Goldin

It ain’t what you do…

The essence of what makes a great bank has not really changed in terms of the purpose they serve. Consumers have always wanted exemplary customer service, a wide selection of products and services, an...

30 Nov 2023
Digital Bank Transformation
Sergiy Fitsak

Is Machine Learning the Ultimate Weapon Against Financial Fraud?

The financial sector is anticipated to experience a notable surge in fraudulent activities, leading to projected losses exceeding $40 billion by 2027. This increase marks a significant uptick from pr...

29 Nov 2023
Banking Strategy, Digital and Transformation
Bo Harald

This mess must be cleared

We are now moving fast to the Trust Infrastructure with EUDI-compliant general purpose automatically interoperable identitywallets for all parties - the data source, the data rights holder and for the...

29 Nov 2023
Innovation in Financial Services
Richard Kalas

The state of security in digital banking

As a founding principle in the creation and subsequent evolution of banks, the importance of security cannot be understated. It is this importance that has led banks to develop a range of industry-lea...

29 Nov 2023
Alex Kreger

Digital Banking Strategy: Sales Obsession Could Cost $23 Billion

Huge budgets are spent on promoting products that users do not need, and that are not easy and pleasant to use. Product designers and user experience specialists often work under marketing departments...

28 Nov 2023
Banking Strategy, Digital and Transformation
Chaitanya Rajebahadur

Is human-less banking backfiring? Advice for banks as customers crave human connection

The digital evolution of banks has been nothing short of a revolution. Fundamentally transforming the way financial services are accessed and delivered, the aim was always to enhance convenience, spee...

27 Nov 2023
Banking

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