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A community to discuss the future of financial services and any other interesting trends, strategies, ideas, views.
As of 2019, the average daily social media usage of internet users worldwide amounted to 144 minutes per day, up from 142 minutes in the previous year. Given the whirlwind year that 2020 has been, wit...
In a previous blog on whether "credits are not too commoditized" we shared some thoughts on how banks can differentiate more based on offered credit services rather than just interest rate. ...
2020 has been a year fraught with a wild goose chase for fiscal sanity. As the global economy grapples with a massive instability owing to the Covid 19 pandemic, the Financial Services (FS) sector, in...
Environment, Social and Governance metrics are here to stay. The ESG investment market has surpassed USD 30 trillion. Governance needs better ways to measure corporate behaviour. ESG metrics mea...
In August, the S&P Dow Jones Indices, which monitors the 30 companies that make up the Dow Jones, announced Exxon Mobil (XOM), Pfizer (PFE), and Raytheon (RTN) were getting the boot before the ma...
Incentive travel is an important subcategory of the Meetings, Incentives, Conferences, and Exhibitions (MICE) industry – used by many top companies as a “perk” to help incentivize, motivate or inspire...
COVID-19 saw banks accelerate their digital transformation plans, condensing them from year-long projects into a matter of weeks. In fact, research from Pega found that the pandemic increased organis...
Swift change has been a common factor across industries since COVID-19. The financial services industry is one of many to have experienced disruption. An unprecedented government response in economic ...
Among the lending firms that fall victim to hacker attacks, mid-large ones surprisingly become the primary targets. LexisNexis reports that only last year, 2,000 mid-large financial services firms and...
With banks and their customers being forced to shift a majority of their activity online as a result of COVID-19, it is only logical that the digital banking experience should get more focus. Now, the...
Coming into 2020, many wealth management firms have already embarked on digital transformation projects, while others have been slow to evolve. And while digitising the client experience, addressing d...
In January, when I asked the Wealth Dynamix leadership team to pick one piece of advice they would offer to a wealth manager looking to achieve differentiation in 2020, we had no idea that within week...