Research

Corporate Mobile Banking and the Road to Omnichannel

23 Aug 2021  |  340 downloads

Innovation is picking up pace in treasury management, but development is far from the fintech revolution that has replaced outdated technologies and s...

Cost of doing business as usual or an avoidable drain on margin?

19 Aug 2021  |  193 downloads

Operational loss events related to Execution, Delivery and Process Management (EDPM), and Clients, Products and Business Processes (CPBP) can represen...

SMEs Front and Centre

10 Aug 2021  |  524 downloads

How business needs are driving (Instant) Payments Innovation. According to the World Bank, Small and Medium Enterprises (SMEs) and businesses account...

Love Change: The Dynamics of Modern Leadership

06 Aug 2021  |  310 downloads

Change in financial services has become a differentiating factor. With that, the facets of leadership have and are still evolving, with a refreshed f...

Stemming the tide of Social Engineering Scams with Behavioural Insights

06 Aug 2021  |  223 downloads

Fraud and cybercrime are always on the increase, evading the latest security conventions and morphing into a different approach, following the money....

From Surviving to Thriving: Digital Customer Engagement beyond Video Conferencing

29 Jul 2021  |  206 downloads

During the Covid-19 pandemic, and ensuing national lockdowns, one of the key challenges for financial services professionals involved in customer or c...

Responding to Lending Disruption

27 Jul 2021  |  603 downloads

Building an ecosystem and new business models. The lending market has been ripe for disruption for some time - and now COVID-19 has exposed the lagga...

Driving successful Cloud Transformation

15 Jul 2021  |  337 downloads

Capital market firms face the challenge to evolve at pace with technology, so that they're able to innovate and adapt to the customer’s...

Successful strategies in adopting Hybrid Cloud in Financial Services

29 Jun 2021  |  320 downloads

The benefits of profitability, cost-management, compliance, agility and efficiency gained from implementing a hybrid cloud strategy are hugely benefic...

The Future of Payments 2021

23 Jun 2021  |  1436 downloads

The Road to Successful Digital Transformation. Every player that operates within the intricate ecosystem of financial services is at a tipping point....

The advantage of Machine Learning in preventing fraud

17 Jun 2021  |  390 downloads

Accurately identifying customer behavioural trends and proactively preventing payments fraud and other criminal activity at the outset can be done wit...

Identity verification’s integral position in evolving digital transformation

15 Jun 2021  |  326 downloads

Eliminating friction by enhancing onboarding processes with efficient identity verification is of paramount importance to the success of a financial i...