Research

Payments: The key to unlocking new ecosystems and why merchant services are on the up

06 Dec 2023  |  624 downloads

To say things have changed in payments, and, as a result, the merchants services space is to understate a dramatic and fast-moving digital and cultura...

UK Open Banking API Performance 2022-2023

07 Nov 2023  |  608 downloads

The UK continues to be at the forefront of the global Open Banking revolution thanks to the proactive attitude of regulators.  As the most a...

How can the future state of information technology combat fraud and money laundering?

02 Nov 2023  |  376 downloads

Modernisation programmes, digital service proliferation, client demand and advancing technology are all shaping the evolution and the future of financ...

The Future of Digital Banking in North America 2024

23 Oct 2023  |  704 downloads

2023 was characterised by increasing amounts of uncertainty and a lack of clarity across the financial world. The collapse of banks, including Silicon...

Build, Buy or Bust – Hybrid leapfrogging Legacy

22 Sep 2023  |  259 downloads

The age-old Build Vs. Buy conundrum has never been brought into sharper focus than it is now. In light of unprecedented unpredictability and economic...

The Future of the Global Financial Ecosystem 2024

07 Sep 2023  |  1009 downloads

A Sibos Special Edition. Our world has experienced several unexpected and unprecedented events over the last few years, which show no signs of slowin...

Entering New and Niche Markets with BaaS

16 Aug 2023  |  296 downloads

A Financial Cloud Series Report Banking-as-a-Service (BaaS) has emerged as a prominent and steady trend in the banking sector, significantly disrupti...

Keeping Pace with Customer Experience Demands during Cloud Migration

11 Aug 2023  |  153 downloads

A Financial Cloud Series Report It has been widely established that the cloud is the next big step for financial institutions to become more agile, f...

Customer Experience - Is Hyperpersonalisation the next frontier?

06 Apr 2023  |  438 downloads

An Inflection Point as Banks Invest to Improve Customer Experience A Finextra research survey, which was conducted in late 2022/early 2023, aimed to...

How banks can expand the omnichannel for virtual signing experiences

31 Mar 2023  |  187 downloads

The global pandemic presented a challenge to the way many products and services were offered by banks, and now that we are on the other side of Covid-...

Seeking Approval - Acquirers vs. Transaction Fraud

25 Oct 2022  |  464 downloads

Transaction fraud monitoring lies at the heart of fraud prevention for acquiring banks, and while the effort in decreasing fraud rates has advanced si...

The Future of Digital Banking in North America 2023

21 Oct 2022  |  1148 downloads

A Money20/20 USA Special Edition 2022 in North America saw a continuation of economic recovery from the Covid-19 pandemic, fuelled by the rapid rollo...